Real complaints. Real responses. Real resolutions. Every case here is published as written by the consumer.
SwiftParcel left a package on my driveway in heavy rain despite delivery instructions to use the porch. The contents were ruined. The claim form rejects my tracking number.
Atlas Airlines cancelled my flight two hours before departure. The app offered a flight two days later, which did not work, so I requested a refund. Three weeks later I have a case number an…
I traded in my old phone in store and was told the $250 credit would show on my next two bills. Three bills later there is no credit. The store says billing handles it, billing says the stor…
BrightCart marked my $142 order delivered on Tuesday. Nothing arrived, and my building has cameras that show no delivery that day. Support closed my case after telling me to "check with neig…
My water heater failed and Beacon sent a technician six days later. The claim was then denied as "pre-existing" with no explanation of how that was determined. I have had no hot water for ni…
I cancelled my Northstar Mobile plan on the 3rd and got a confirmation email. On the 12th I was still charged $89.00. I called support twice, waited 40 minutes each time, and was told the ca…
I returned a defective blender and BrightCart confirmed receipt on the 2nd. It has now been six weeks with no refund. Every chat ends with "5 to 7 business days."